I need an adhesive with low fumes, which one would you recommend?

We would recommend our Motion Sensitive Low Odour Adhesive, this is a slow setting adhesive that has less cyanoacrylate in it - due to this it has less fumes. 

Which adhesive do you recommend for beginners?

We would recommend our Epic Medium Adhesive for beginners. Epic is a medium setting adhesive which dries in 3 to 5 seconds. This gives you a little extra time to get the lash in place whilst still giving amazing retention.

Which adhesive is the fastest setting?

Our Quick Time Elite is our fastest setting adhesive. This is for experienced techs. It sets in a super fast 0.5-1 seconds!

Which adhesive is suitable for sensitive eyes?

All of our adhesives contain an ingredient called cyanoacrylate. If a client is allergic or sensitive then this is usually the ingredient that causes the sensitivity. We therefore would not recommend using any of our adhesives if your client has sensitive eyes.

Why has my adhesive become gloopy?

How has your adhesive been stored? Eyelash adhesive is best stored in an air tight container in so that not moisture can get to it. Make sure to always keep the lid on your adhesive when you use it too. Have you also checked that you glue is in date? You will find this on the neck of the bottle. Glue should be used within three months of opening.

My black adhesive appears clear, is it normal?

Give it a good shake! Adhesive can come out of the bottle clear at first if it has not been shaken as all the ingredients haven't been mixed together.

My fans are closing, is the adhesive too slow for me?

If your fans are closing this is probably because you are using a little too much adhesive. Make sure to only dip your fan a minimal amount in the adhesive (the very tip - just 1mm) so not to pick up too much adhesive. This will help prevent the fan from closing and keep fans nice and fluffy giving you insta-worthy lashes!!

What is the shelf life of adhesive? How long does an open bottle last?

Adhesive expires three months after opening.

Is it safe to apply lash extensions with semi-permanent adhesive to a pregnant client?

There are mixed opinions within the industry. We believe that is is best not to lash pregnant clients. When you are pregnant you have a higher amount of hormones flying around the body so therefore could potentially be at a higher risk of allergic reaction. Also later on in pregnancy it is not safe to be laid on the back for long lengths of time so this would not be an ideal treatment for a pregnant client to have.


My adhesive bottle has a white residue, why?

If your adhesive has white around the bottle this is called blooming. This is due to moisture getting into the adhesive. To prevent this make sure you are keeping the the adhesive either in the packet it came in along with the silica beads, or in an air tight container.

How do I clean my adhesive nozzle?

To clean the neck or top of your adhesive make sure to ALWAYS use a lint free pad. NEVER use cotton wool or anything wet! Cotton wool will smoke when mixed with the adhesive and using wet wipes will cause moisture to get into the adhesive.

My adhesive nozzle is blocked, what do I do?

Firstly try to understand why your adhesive became blocked? Did you keep it in the correct environment? Don’t try unblock the nozzle as you will push the blockage back into the bottle. It is best to dispose of the glue as per correct disposal instructions.

How should I store my adhesive?

It is best to store your adhesive in an air tight container, having silica beads in it is a bonus as these help to absorb any moisture from the environment, you will find these in the packet when you purchase your adhesive. Make sure your adhesive is kept upright.

How should I correctly dispose of my adhesive?

It is important to dispose of your glue safely. To do this you must drop a small amount of water into it so that the adhesive shock cures. If you do not do this the adhesive is classed as hazardous waste. Once the adhesive has water dropped into it and is cured you are able to dispose of it with normal household rubbish.


My client's lashes fell out after a few days. What could have gone wrong?

Prep is essential for good lash retention. Make sure you cleanse you client's lashes before treatments - dirty lashes are not a good foundation for lash extentions. 

Lashes are brushing off, why?

There are may reasons why you could get brush offs, it could be that you are are taking too long between dipping the lash into the adhesive and placing it onto the natural lash. Always make sure that you have isolated your natural lash first, before dipping your extension into your adhesive. This will ensure the adhesive won't have time to cure preventing less brush offs.


What are your regulations around patch testing?

We state that you must patch test every new client at least 48 hours before their full treatment. It can take upto 48 hours for an immune response to occur in the body. If you have not seen the client for treatment for a full 6 months you must re-patch test them. To perform a lash extension patch test apply a couple of lashes to the outer corners of each eye. If you are using a new adhesive during your infill continue with your current adhesive and apply a couple of lashes to the outer corners of each eye with the new adhesive. If there is no reaction you are fine to use the new adhesive for the next treatment.

My client had an allergic reaction, can I do their lashes again?

You must firstly check to see if the client is okay - if they require it, refer them to a chemist or GP. NEVER recommend any form of treatment or medication yourself